FAM&M Insurance Agency Client Survey
  
 
Tell us how we did!
The client services representative who assisted you was:  
The Insurance product was (please check all that apply)

Please answer the following questions using the following rating method as indicated:
 
CS = Completely Satisfied S = Satisfied NS = Not Satisfied
Did the CSR express to you that FAM&M cares about your concerns?  
Was the CSR courteous, clear and prompt in answering your concerns?  
Were all your insurance questions answered to your satisfaction by the CSR?  
Did the CSR discuss other insurance coverage that FAM&M Insurance Agency can provide?  
Was the CSR courteous, clear and prompt in answering or returning your call?  
Did the CSR explain all coverages and the billing and claim process to you?  
Are the Agency’s current office hours (8:30AM-4:30PM) convenient to properly serve you?  
Your overall rating of the FAM&M Insurance Agency is?  
If you feel you would like to suggest any way we can improve our service please use this space provided:
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